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FAQ of wow-gold-cheap.net

Orders and Deliveries

How is delivery accomplished?
After you complete the order process and have sent payment, the order appears in our delivery queue in the order in which it was received.Our delivery team will then log into the appropriate game and contact the character specified on the order form.If our delivery team is unable to make contact, an e-mail will be sent to the contact address provided.
You may reply to this e-mail or log onto our live help to verify the status of your delivery.

How do I check on the status of my order?
If you would like to check on the status of your order, simply log onto our live help and one of our customer service representatives will assist you straight away, 24 hours, 7 days.

I have ordered on the wrong server or character name. What should I do?
Please send us an email from your Paypal email address or contact our live chat representatives that you have placed the order from and include your Order number and the correct server or character name.
We will make delivery according to the new instructions given.

Game Account Safety

Are there any limitations with POWERLEVELING ACCOUNT ?
POWERLEVELING ACCOUNT SAFETY Note: Update On World of Warcraft User Agreement
Limitations on Your Use of Service: You may only access the Service from within the territorial boundries of the United States, Canada, Australia, New Zealand or Singapore. Any access to your Account, whether by you or anyone else from any locations outside these countries is a breach of World of Warcraft User Agreement.

What security precautions are taken to protect my personal information?
wow-gold-cheap.net takes the protection of our clients' personal information very seriously. We have various systems in place to screen each and every order for anything that might seem amiss, and since our operation runs 24/7 without closing, so too are we vigilant. Additionally, the information submitted will never be disclosed to any third parties, and the method of transferring this data will occur either over our Verisign encrypted website or through a personal telephone call.

Service and Support

Live Help is not responding, what's wrong?
Given the nature of internet communications, network slow downs and down times are unavoidable. While we employ the most up to date technologies in providing our valuable customers with live chat support, there are a variety of factors that could caust slow or broken connections to the live chat system. These factors include:

* Type of Internet connection used
* Internet Service Provider (ISP)
* Time when you are accessing the service

If you have an issue that requires our attention and are unable to reach us via live chat, please contact one of our helpful customer service representatives via email.